Vanquis Bank

Vanquis Bank is a UK based credit card company. You can trace our roots back to Bradford nearly 130 years ago when our parent company Provident Financial was established. Vanquis Bank was formed in 2002 and has accepted over 1.8 million customers in the UK.

Our customers are the focus of what we do. Our call centre in Chatham, Kent, is dedicated to giving you all the support you need. That means you’ll be talking to someone who understands your situation, needs and who will work with you to help where they can.

We help people who have been turned down for credit elsewhere

For many people the convenience of a credit card seems out of reach. It doesn’t have to be that way. If you’ve been turned down elsewhere, don’t despair. We’ll look at what you can afford to pay back and help you take the first steps towards a brighter financial future.

We’ll help you manage your money and credit limit

As a responsible lender, Vanquis Bank will seek to provide you with a credit limit that reflects your needs and your ability to manage your account. As a new customer, you’ll start with an easy to manage credit limit between £150 and £1,000. You could get a credit limit increase on your 4th statement and further increases every 4 months, up to £3,000.

The following are Geographic Alternative phone numbers available for Vanquis Bank:

CONTACT TELEPHONE NUMBER / MAIN MENU

0871 770 5555 = 01634 816387
0800 7816314 = UK Freephone number

Lines open between:
8am and 8pm Monday to Friday
9am and 5:30pm on Saturday

CUSTOMER SERVICES

0871 770 5555 = 01634 816324
0800 3777333 = UK Freephone number

LOST AND STOLEN

0871 770 5555 = 01634 816350
0800 7839003 = UK Freephone number

CARD ACTIVATION

0871 770 4770 = 01634 816368
0800 7816314 = UK Freephone number

IMPACT COLLECTION SERVICES

0871 770 4182 = 01634 816319
0800 2888640 = UK Freephone number

ADDRESS

Vanquis Visa Card
Customer Services
PO Box 399
Chatham
ME4 4WQ

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