TfL was created in 2000 and is the integrated body responsible for the Capital’s transport system. Its main role is to implement the Mayor’s Transport Strategy for London and manage transport services across the Capital for which the Mayor has responsibility.
These services include: London’s buses. London Underground. Docklands Light Railway (DLR). London Overground. Tramlink. London River Services. Victoria Coach Station.
TfL also has a number of other responsibilities. These include:
Managing the Congestion Charge. Maintaining 580km of main roads and all of London’s traffic lights. Regulating the city’s taxis and private hire trade
Making London’s transport more accessible through coordinating schemes for people with impaired mobility and running Dial a-Ride alongside the London boroughs Taxicard scheme. Promoting a range of walking and cycling initiatives.
The following are Geographic Alternative phone numbers available for Transport for London:
TFL CUSTOMER SERVICES / TFL SWITCH BOARD
0343 222 1234
LOST PROPERTY OFFICE
0845 330 9882 = 020 7486 5772
OYSTER ENQUIRIES
0343 222 1234
DOCKLANDS LIGHT RAILWAY
020 7363 9700
0845 601 4867 = 020 3031 9200
LONDON RIVER SERVICES
020 7941 2400
CONGESTION CHARGING
0845 900 1234 = 020 7649 9122
RED ROUTE PENALTIES
0845 603 4545 = 020 8253 7000
LOW EMISSION ZONE
0845 607 0009 = 0207 310 8998
DIAL-A-RIDE
0845 999 1999 = 020 7309 8900
0845 748 4950 = 0207 278 5240 / 0121 634 2040 / 020 7068 0500 / 03457 484 950
TAXIS AND PRIVATE HIRE
0845 300 7000 = 0343 222 1234
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