Santander

Santander UK plc is one of the United Kingdom’s leading personal financial services companies and one of it’s largest providers of mortgages and savings products.

We also have a growing commercial business which supports the banking needs of UK businesses. With some 25 million customers, an extensive branch network, over 24,000 employees and more than 1.6 million UK shareholders. Santander UK plc has deep British roots through the bringing together of the former Abbey, Alliance & Leicester and Bradford & Bingley businesses.

Our aim is to complete the transformation of our bank by: Changing the focus of the retail bank to customers from products.

Growing our Small and Medium Enterprise (SME) business through a combination of new business and that which we plan on acquiring later this year from The Royal Bank of Scotland. Our aim is to make Santander UK the ‘SME Bank of Choice’ and in doing so we will continue to diversify our overall business mix.

Continuing our focus on IT investment and efficiency, with £490 million of planned investment over three years and continued improvements in customer service.

 

The following are Geographic Alternative phone numbers available for Santander:

REPORT FRAUD
Credit card: 0845 602 1582 =  01908 349900
Debit card and all other types of fraud: 0845 972 4724 = 01908 237963

REPORT A LOST OR STOLEN CARD
Debit card: 08459 724 724 = 01908 237 963
Credit card: 0845 602 1582 = 01512 648 725

MANAGE YOUR CURRENT ACCOUNT

0845 972 4724 = 0800 056 8826 =


MANAGE YOUR SAVINGS ACCOUNT

0845 609 0014 = 0800 3899875 = Free from landline.

MANAGE YOUR CREDIT CARD

0845 602 1582 = 0800 0324 265 = Free from landline.

GET PERSONAL ONLINE BANKING HELP AND SUPPORT

0845 600 4388 =01908 238013

COMPLAINT
Make a new complaint: 0845 600 6014 = 01908 375 039
Make a PPI complaint: 0845 600 6014 = 01908 680123

CURRENT ACCOUNTS
Apply for a new Current Account: 0800 707 6692 = Free from landline.
Managing your account: 0845 972 4724 = 01908 237963
Online Banking support: 0845 600 4388 = 01908 238013
Apply for Card Protection: 0844 848 5293 = Not found alternative number.
Card protection support line: 0844 848 2914 = Not found alternative number.
Card transaction queries: 08459 724 724 = 01908 237963

CREDIT CARDS
Applying for a new Credit Card: 0800 389 9905 = Free from landline.
Customer service: 0845 602 1582 = 01908 349900
Online Credit Card support: 0845 602 0350 = Not found alternative number.

INSURANCE
Car Insurance (Equity Direct Brokers Limited): 0800 917 5090 = Free from landline.
Free breakdown cover (Autonational Rescue): 01277 235811

PERSONAL LOANS
Apply for a Personal Loan: 0800 028 4055 = Free from landline.
Manage your existing Personal Loan: 0870 568 0191 = 0800 0284055  = Free from landline.
Manage your Consumer Finance Loan: 0871 200 4150 =  01737 853000

SAVINGS AND INVESTMENTS
Managing your Savings account: 0845 609 0014 =  01908 238048
Managing your ISA & investment accounts: 0845 600 0181 =01908 936900
Applying for a new bond account: 0800 092 2212 = Free from landline.
Applying for a new ISA account: 0800 587 2764 = Free from landline.
Applying for a new investment: 0845 604 8039 = Not found alternative number.
Applying for an e-Saver or instant access account: 0800 032 4601 = Free from landline.
Applying for a reward or branch savings account: 0800 032 4604 = Free from landline.
For all other savings accounts: 0800 389 9875 = Free from landline.
Premium Investments: 0845 605 5600 = Not found alternative number.
Santander Shareholder Account: 0871 384 2000 = 0121 415 7188

ONLINE BANKING
Register for Online Banking: 08459 724 724
Register for Online Mortgage Service: 0845 600 0346 = 01642 703890
Register for Online Credit Card: 0845 602 0350 =  01908 719037
Online Banking support: 0845 600 4388 = 01908 238013
Register for Online Business Banking: 0845 607 0666 = Not found alternative number.

GENERAL ENQUIRIES
General sales enquiries: 0845 765 4321 = Not found alternative number.
Card transaction queries: 08459 724 724 = Not found alternative number.
Sending or receiving money worldwide: 0870 600 0125  = Not found alternative number.

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