Royal Bank of Scotland

RBS is a major international banking group. This enables your business to access a diverse range of relevant services.

At RBS, our aim is to provide the service and support that help your business grow. We look to provide a knowledgeable, straightforward and simple-to-access corporate banking service that will help you succeed in the most competitive markets.

Nothing is more important to us than helping you do better business. We are always listening to our clients and constantly seeking ways in which we can make things easier for them. We aim to get to the root of the problem and change for the better.

At the heart of our service approach is our commitment to getting the basics right and giving customers what they tell us they want. We believe that our past successes are simply a platform for our future ones. Instead of relying on tried and tested solutions, we apply our experience and expertise to find fresh answers to familiar situations.

Indeed, our aim is to achieve ever higher levels of customer satisfaction by hearing what your business needs and making sure we are on hand to deliver it.

The following are Geographic Alternative phone numbers available for Royal Bank of Scotland:

NEW CORPORATE CUSTOMERS

0800 073 2257 = UK Freephone number
Lines open: Mon-Fri, 9am – 5pm

EXISTING CORPORATE CUSTOMERS

Cards OnLine customer services
0870 154 1234 = 0131 556 8555

Lines open: Mon-Fri, 8am – 6pm. Sat, 9am – 1pm

Bankline (Internet banking) helpdesk
0845 300 2952 = Not found alternative number.

Lines open: Mon-Fri, 8am – 6pm

Lost or stolen corporate cards
0870 600 0459 = 01268 500813

Lines open: 24 hours a day

PRODUCTS AND SERVICES

Personal customers
Accounts in Scotland: 0345 724 2424 / 0131 549 8888
Accounts in England 0345 900 0400 / 0131 242 0017
Accounts in Wales 0845 900 0300 = 0118 373 2181

Private customers
Accounts in Scotland 0845 303 0600 = 0118 963 9698
Accounts in England 0845 304 0900 = 0131 242 0017
Accounts in Wales 0845 304 0600 = 0118 373 2181

Business customers
Accounts in Scotland 0845 712 1121 = 0131 549 8888
Accounts in England 0845 307 0900 = 0131 242 0017
Accounts in Wales 0845 307 0800 = 0118 373 2181

General Product enquiries
0800 121 129 = UK Freephone number
0121 635 1595

Credit cards
Classic Cards 0370 907 0010 / 01268 508 023
Gold Cards 0370 907 0010 / 01268 508 023

Private Banking, Platinum & RBS World
Accounts in England 0345 366 1186 / 01268 502 314
Accounts in Wales 0345 366 1184 / 01268 502 312
Accounts in Scotland 0845 111 0777 = 01268 508023

Black cards
Accounts in England 0845 366 1187 = 01268 502 315
Accounts in Wales 0845 366 1185 = 01268 502 313
Accounts in Scotland 0845 301 1345 = 01268 508017

Mortgages
0800 056 0567 = UK Freephone number
0121 629 0739

Insurance
Car 0800 051 1405 / 0800 051 1405 = UK Freephone number
Home 0800 051 1450 = 0141 349 1022
Life 0800 45 55 65 = UK Freephone number
Travel 0800 032 7142 = 0141 349 0283
Essential Contents 0845 301 5724 = 0141 349 1022

Travel
Travel money 0845 300 1278 = Not found alternative number.
Insurance 0800 032 7142 = 0141 349 0283

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