Post Office

At the Post Office our aim is to provide you with the things that are important to you – from your mail to your broadband package, your car insurance to your savings account. Whether you pop into a branch or shop online, you can be sure all your needs will be handled with care. That’s the Post Office promise.

We are the Post Office and there is no-one like us. From travel insurance to tax for the car, passports to postage, licences to life insurance, the Post Office network is serving communities across the UK. We have a network of over 11,500 branches across the UK and every one of our branches is at the heart of its community.

And now we’re embarking on an exciting transformation. Backed by significant investment from the Government, we are rolling out the largest investment and modernisation programme in our history. At the heart of our modernisation plan are two new models.

Main style Post Office branches
will offer a modern environment and in many cases extended opening hours. Many will be existing branches updated and refreshed, and will offer both a dedicated Post Office counter and service provision at the retail position, thereby offering customers the full range of products and services and extended opening hours.

Local style Post Office branches
are a new way of operating Post Offices in convenience-type stores. By combining both the Post Office and retail service.

The following are Geographic Alternative phone numbers available for Post Office:


0845 722 3344 = 020 7250 2888

For general enquiries, complaints or feedback, call: 0845 611 2970 = Not found alternative number.


Get your credit card: 0800 169 2000 = Free from UK landlines.
To make a balance transfer, call the Customer Service Team: 0845 607 6500 = 0117 373 3861
Report your card lost or stolen: 0800 169 2646 = Free from UK landlines.

For any general enquiries, call: 0845 611 2970 = Not found alternative number.
contact Her Majesty’s Passport Office on: 0300 222 0000

To change your redirection details call: 0845 774 0740 = Not found alternative number.

To buy a Rod Fishing Licences please call: 0844 800 5386 = Not found alternative number.

Home & Motor – New business: 0845 073 1002 = 0800 1074081 = Free from UK landlines.
Home & Motor – Existing business= 0800 1074082 = Free from UK landlines.
Insurance services menu: 0800 1696500 = Free from UK landlines.
Travel Insurance services: 0845 602 5275 = 0800 137805 = Free from UK landlines.
NOTE: If you’ve got a complaint about a Royal Mail product or service visit the Royal Mail page in this link: Royal Mail


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