Phones 4u

Phones 4u started life in 1996 as part of the Caudwell Group. Now owned by private equity firm BC Partners, we have grown from a single shop to become one of the leading independent mobile phone retailers on the high street.

Our customers are youthful, fashionable and passionate about technology. As a result we sell only the latest and greatest mobile phones across all major networks and brands.

We know how to launch new mobile phones too. As the preferred UK launch partner of several global mobile manufacturers, we have created campaigns that innovate, inform and inspire. Take Samsung for example; in the summer of 2012 we were the official UK retail partner for the Samsung Mobile PIN pop-up experiences opening across London.

We have been recognised for our stand-out marketing, engaging social media and online activity, as well as our fashion-led market leading smartphone range.

A passion for excellent customer experience is the foundation of everything we do. We were the first mobile retailer to lead the industry in making our teams accountable for the way they sell.

The following are Geographic Alternative phone numbers available for Phones 4u:

GENERAL HELP

For enquiries relating to purchases made via our retail stores: 0844 871 2231 =  01782 673100
For enquiries relating to purchases made via our website or call centre: 0844 871 2234 = 01782 677600

TECHNICAL SUPPORT HELPLINE

For enquiries relating to Non-iPhone products please call 0844 8712233 = Not found alternative number.
For enquiries relating to iPhone products on O2 please call 0844 8712233 = Not found alternative number.

MAIN SWITCHBOARD

01782 677600

SALES AND CUSTOMER SERVICE

0800 0725855 = Free from UK landlines.

SALES

 0800 0725857  = Free from UK landlines.

MEDIA CONTACTS

0776 688 3388 = Not found alternative number.

EMAIL

talktous@phones4u.co.uk

ADDRESS

Customer Services Team
Phones 4u Ltd
Osprey House
Ore Close
Lymedale Business Park
Newcastle-under-Lyme
Staffordshire
ST5 9QD

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