Network Rail

We run, maintain and develop Britain’s rail tracks, signalling, bridges, tunnels, level crossings, viaducts and 17 key stations.

We aim to provide a safe, reliable and efficient railway. Today more people travel by rail than at any point since the 1920s, when the rail network was around twice its current size.

Every year 1.3 billion journeys are made on Britain’s railway and 100 million tonnes of freight is transported by rail between ports, factories and shops. A million more trains run every year than just five years ago but the increasing popularity of rail means that, at peak times, there is no space for more trains on the busiest parts of the network.

Despite this, demand is still increasing. Over the next 30 years passenger demand for rail will more than double and freight demand is expected to go up by 140%.

The following are Geographic Alternative phone numbers available for Network Rail:

SWITCHBOARD

020 7557 8000

PHONE TO HELPLINE

08457 114 141 = 020 7557 8000

NETWORK RAIL EMERGENCY

08457 114 141 = 020 7557 8000

BRITISH TRANSPORT POLICE

0800 405 040 = Free from UK landlines.

NATIONAL RAIL ENQUIRIES

0845 748 4950 = 0207 278 5240 / 0121 634 2040 / 020 7068 0500 / 03457 484 950

CONTACT BY POST

Network Rail
Kings Place
90 York Way
London
N1 9AG

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