First Capital Connect

First Capital Connect operates trains between London, Brighton, Bedford, Peterborough, Cambridge and King’s Lynn over the UK’s busiest rail network.

We transport approximately 150,000 people everyday and at the moment £6billion is being invested to transform the network with new and longer trains, better stations and new journey opportunities. Find out more about the Thameslink Programme here.

Our parent company FirstGroup is the UK’s largest rail operator, responsible for around 500 stations and carrying around 400,000 passengers every day on First train services.

Our aim is to get the basics right and provide a train service which is punctual and reliable, clean and safe.

Our vision is: A great journey every day. We have some exciting plans to improve your journey experience, whilst understanding that getting you to your destination safely and efficiently is always the priority.

The following are Geographic Alternative phone numbers available for First Capital Connect:

 

FIRST CAPITAL CONNECT WEB SUPPORT

0844 556 5638 = 01224 650100

EMAIL

customer.relations.fcc@firstgroup.com

ADDRESS

Freepost RRBR-REEJ-KTKY
First Capital Connect
Customer Relations Department
PO Box 443
Plymouth
PL4 6WP

Telephone: 0845 026 4700 = Not found alternative number.
Open: 7 days, 07.00 – 22.00, except Christmas Day

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