Direct Group

Direct Group combines the latest technology and great customer service to provide insurance solutions to some of the UK’s best known insurance and retail brands.

Founded in 1990 Direct Group has experienced rapid growth to become one of the largest insurance services providers in the UK. Now part of Ryan Specialty Group, our business growth continues, built on a strong track record of providing customer service excellence whilst delivering client value.

Our experienced board members and dynamic insurance teams confidently manage over 3 million customer policies each year, handling thousands of customer interactions every day to a consistently high standard on behalf of our insurance and retail clients.

Our business operates in three main areas. Claims management including first notification of loss and fraud prevention. Distribution services including insurance products, sales, service and marketing. Validation services including home contents and property claims management

Our end-to-end insurance services include everything from product development, sales and distribution and compliance through to claims validation and policy administration. We’ve been providing specialist insurance solutions for over 20 years and our long-term relationships with clients.

The following are Geographic Alternative phone numbers available for Direct Group:

CUSTOMER ENQUIRES TELEPHONE

0844 412 4100 = Not found alternative number.

CLAIM ENQUIRES

General: 0844 412 4258 = 01422 312 655
Property Claims Enquiries: 0844 412 4232 = Not found alternative number.
Protection Claims Enquiries: 0844 412 4075 = Not found alternative number.
Travel Claims Enquiries: 0844 412 4296 = 01422 312 660
Motor Claims Enquiries: 0844 412 4065 = Not found alternative number.
Other Claims Enquiries: 0844 412 4100 =  01302 380 300
Direct Validation Services: 0844 893 1041 = Not found alternative number.

MILLENNIUM INSURANCE

0844 412 4153 = Not found alternative number.

SIMPLE INSURANCE

Landlords Insurance: 0844 557 4742 = Not found alternative number.
Caravan Insurance: 0844 557 4741 = Not found alternative number.

BUSINESS ENQUIRIES

Marketing Department: 0844 412 4124 =  01302 380 317

MEDIA ENQUIRIES

Martin Friel: 07964 051 114

SALES

0844 412 4123 = 01302 380 316

EVANDER VALIDATION SERVICES

0845 155 2372 = 01772 757 223

 * Dedicated line for Lloyds Banking Group

OFFICE LOCATIONS

Direct Group Limited
Head Office
Direct House
4 Sidings Court
Doncaster
DN4 5NU

Tel: 0844 412 4100 = Not found alternative number.
Fax: 0844 412 4101 = Not found alternative number.

Direct Group Property Services

Direct House
Lacy Way
Lowfields Business Park
Elland HX5 9DB

Tel: 0844 412 4233 = Not found alternative number.
Fax: 0844 412 4234 = Not found alternative number.

Millennium Insurance
Unit G3
Lacy Way
Lowfields Business Park
Elland HX5 9DB

Tel: 0844 412 4153 = Not found alternative number.
Fax: 0844 412 4178 = Not found alternative number.

Direct Validation Services
Fulwood Park
Caxton Road
Fulwood
Preston PR2 9NZ

Tel: 0844 893 1041 = Not found alternative number.

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