CrossCountry Trains

CrossCountry cover more of Britain than any other train operator. We can also find you cheap fares for any train company in Britain. Find out about us and meet our team.

The CrossCountry franchise began on 11 November 2007 and since then we have been working to ensure that journeys with us are as relaxing and comfortable as possible.

Many improvements have already been made; however, we will continue to strive for excellence by listening to what our customers tell us they want. Here’s an idea of just some of the ways we plan to make changes to improve your journey.

Better trains, more space, increased services. Customers tell us that getting a seat is their top priority and work to refresh every one of our trains to provide more seats was completed in 2009. Our trains now have comfortable new interiors with 35% more seating space and 25% extra luggage space across the entire fleet.

In addition to the refurbishment of the current fleet, we have invested in five High Speed Trains (HSTs) to increase capacity on the popular North-East to South-West route.

The following are Geographic Alternative phone numbers available for CrossCountry Trains:

CUSTOMER SERVICE TELEPHONE

Telephone: 0844 811 0124 =  0121 200 6450

Textphone: 0844 811 0125  =  0121 200 6450

EXISTING BOOKING

Telephone: 0871 244 2389 =  0121 200 6450

Textphone: 0844 811 0125  =  0121 200 6450

TRAIN AND PRICES

National Rail Enquires on: 0845 748 4950 = 0207 278 5240 / 0121 634 2040 / 020 7068 0500 / 03457 484 950

JOURNEY CARE – TRAVEL ASSISTANCE

Telephone: 0844 811 0125 =  0121 200 6450

Textphone: 0844 811 0126  =  0121 200 6450

CUSTOMER RELATIONS TEAM

Telephone: 08447 369 123 = 0121 200 6450

Fax: 0121 200 6005

E-MAIL

customer.relations@crosscountrytrains.co.uk

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