We look after our customer’s worlds everyday by providing value for money, dedicated customer service, innovative energy solutions and the highest quality Home Services expertise in the country.
We share our parent company’s vision to be a leading supplier of energy and related services in our chosen markets, in order to provide maximum value to our shareholders. This shared vision for the future is supported by an integrated set of core values and business principles that inform every aspect of our organisation and define the way we work.
All suppliers, including British Gas, are required to provide information about the mix of fuels used to generate the electricity supplied to their customers as well as its environmental impact.
The following are Geographic Alternative phone numbers available for British Gas:
EMERGENCY CONTACT
0800 111 999 = Free from landline
EMERGENCY NUMBERS
Gas emergency services: 0800 111 999 = Free from landline
Faulty appliances: 0800 048 1000 = Free from landline
PayPoint outlets: 0845 760 0633 = Not found alternative number.
CONTACT TELEPHONE NUMBERS
ACCOUNT ENQUIRIES
Account enquiries: 0800 048 0202 = 0113 298 0900
Probate: 0800 294 3125 = Free from landline
PAY AS YOU GO ENERGY
Pay As You Go enquiries: 0800 048 0303 = 0330 100 0303
Moving home: 0800 048 0303 = 0330 100 0303
Home Energy Top Up: 0800 107 0188 = Free from landline
Probate: 0800 294 3125 = Free from landline
MOVING HOME
Moving home: 0800 048 0202 = 0113 298 0900
Pay As You Go accounts: 0800 048 0303 = 0330 100 0303
SALES
Join British Gas: 0800 048 0505 = Free from landline
WEBSITE SUPPORT
Website Technical Support: 0800 048 0505 = 0113 298 0900
Home Energy Top Up: 0800 107 0188 = Free from landline
MAINTENANCE AND REPAIR
Central Heating Breakdown
HomeCare™ customers: 0800 294 9650 = 0113 298 0900
Non HomeCare™ customers: 0800 000 999 = Free from landline
New/Replacement boilers: 0800 009 4369 = Free from landline
Plumbing & Drains Breakdown
HomeCare™ customers: 0800 294 9650 = 0113 254 8989
Non HomeCare™ customers: 0800 197 0570 = Free from landline
Probate: 0800 294 3125 = Free from landline
INSTALLATIONS
Gas supply installations: 0800 072 5280 = Free from landline
GAS OR ELECTRICITY THEFT
0800 587 2737 = Free from landline
ENERGY SAVING ADVICE
0800 072 8629 = Free from landline
WLESH LANGUAGES
Welsh speakers: 0800 072 8630 = Free from landline
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