The BBC is managed and run according to a set of policies and guidelines created by official bodies such as Ofcom, BBC Trust and Fair trading. These policies help us maintain the public purposes we set out each year outlining what we will achieve in line with our missions and values.

The BBC runs ten national TV services providing entertainment, news, current affairs and arts coverage for the whole of the UK. Our output is available via analogue and digital TV, live online via channel websites and as video-on-demand via the BBC iPlayer.

Our mission, vision, and values inform the work of the BBC and are how we promote our public purposes. The public purposes are set out by the Royal Charter and Agreement, the constitutional basis for the BBC.

To enrich people’s lives with programmes and services that inform, educate and entertain. To be the most creative organisation in the world.

The BBC runs ten national TV services providing entertainment, news, current affairs and arts coverage for the whole of the UK. Our output is available via analogue and digital TV runs ten national radio stations offering distinctive, high quality music and speech programming to audiences across the UK.

They are available via analogue and digital radio, digital television and online. Additionally, there are stations for audiences in Wales, Scotland and Northern Ireland and local radio stations throughout England.

The following are Geographic Alternative phone numbers available for BBC:

SWITCHBOARD BBC TELEVISION CENTRE

020 8743 8000
0800 132022 = Free from landline

WESTER HOUSE SWITCHBOARD

020 7580 4468
0800 132022 = Free from landline

BUSH HOUSE SWITCHBOARD

020 7240 3456

BBC RECEPTION

0870 010 0123 = 0370 010 0123

BBC ASIAN NETWORK

0845 944 0445 = 0121 616 1346 / 0116 253 8289
0845 977 0775 = 0116 253 8289

BBC BREAKFAST

0870 010 0125 = 0370 010 0125

BBC CHLIDREN IN NEED

Donations: 0845 733 2233 = 0345 733 2233
Request a fundraising pack: 0845 607 3333 = 0345 607 3333

BBC COVENTRY & WARMWICKSHIRE

Action Desk: 0845 900 5300 = 024 7653 9243
Studio: 0845 900 5200 = 024 7663 1114

BBC LOOK EAST

0845 763 0630 = 01603 619331

MAKE A COMPLAINT

03700 100 222
03700 100 212 (textphone)

Schedule: 24 hours, charged as 01/02 geographic numbers

BBC SCOTLAND

General enquiries
Telephone: 03700 100 222
Textphone: 03700 100 212

Technical/engineering information
Telephone: 03700 100 123
Textphone: 03700 100 212
Ceefax Page 698