Aviva

Aviva provides around 43 million customers with insurance, savings and investment products. We are the UK’s largest insurer and one of Europe’s leading providers of life and general insurance.

We combine strong life insurance, general insurance and asset management businesses under one powerful brand. We are committed to serving our customers well in order to build a stronger, sustainable business, which makes a positive contribution to society, and for which our people are proud to work.

Aviva is the leading insurance brand and customer franchise in the UK. Our combination of life, health and general insurance, is unique in its scale and breadth in the UK market.

We are the UK’s largest insurer with 14.8 million customers, and one in four households has a relationship with us. Customers can choose to buy our products through intermediaries, our corporate partners or from Aviva direct and we have become the partner of choice for many of the UK’s biggest organisations.

We are ranked as one of the UK’s top 10 most valuable brands. In 2010 we delivered a very strong result, with momentum building in profit and sales and improved customer service.

 

The following are Geographic Alternative phone numbers available for Aviva:

CAR & MOTOR INSURANCE
For a new quote: 0800 015 4715 = Free form landline
Manage your policy: 0844 891 1101 = 01603 208863
Make a claim: 0844 891 1111 = 01603 208935

HOME INSURANCE
Home quotes: 0800 068 5984 = Free form landline
For a new quote: 0844 891 1102 = 01603 208863
Make a claim: 0844 891 1222 =  01603 208935 / 01603 622200

PENSIONS AND RETIREMENT
Personal Pension: 0800 092 7869 = Free form landline
Stakeholder Pension: 0800 092 7869 = Free form landline
Company Pension: 0845 300 0528 = Not found alternative number.
Retirement centre (Annuities): 0800 051 4003 = Free form landline
Annuities: 0808 163 7871 = Free form landline
Equity Release: 0808 163 8402 = Free form landline
Fixed Term Retirement Plan: 0808 159 8041 = Free form landline

BREAKDOWN COVER
Contact us: 08000 155 755 = Free form landline
To amend or renew your policy call: 0844 891 1106 = 01603 208863
Roadside assistance/request a callout: 08000 155 755 = Free form landline

LIFE INSURANCE
Making a claim: 0800 015 1142 = Free form landline
enquiries about your Critical Illness Plan or Critical Illness Cover: 0800 068 6800 = Free form landline
To make a critical illness claim:: 0800 015 1142 = Free form landline
If you’ve got a complaint: 0800 068 6800 = Free form landline

SAVINGS & INVESTMENTS
Investment bonds: 0800 096 3530 = Free form landline
ISA contact details: 0800 051 2003 = Free form landline
Endowment: 0800 953 1777 = Free form landline
Defined Returns Fund and Structured Returns Fund: 0800 051 2003 = Free form landline

TRAVEL INSURANCE
Useful numbers – open 24 hours
Medical and other emergencies abroad: (+44) 1603 208 044
Make a claim (non-emergency) abroad: (+44) 1603 603 716
Free advice before you travel: 01603 208 045
UK motor breakdown: 0800 032 5700 = Free form landline
Legal helpline: 01603 208 244

Useful numbers – not open 24 hours
Lines open Monday to Friday 8.00am – 8.00pm, Saturday 9.00am – 5.00pm, Sunday 10.00am – 4.00pm.

Amend or renew your travel insurance policy: 0844 891 1104 = 01603 208863
Make a claim (non-emergency) UK: 0844 891 1444 = 01603 208521

HEALTH INSURANCE
Private health insurance: 0800 068 3827 = Free form landline
Income protection: 0800 158 3119 / 0800 0561 695 = Free form landline

GENERAL ENQUIRIES
Contact us by telephone: 01603 622200
If you are calling from abroad: 0044 1603 604999

PET INSURANCE
Contact us: 0800 656 9729 = Free form landline
Managing your policy: 0844 561 1725 = 01756 0332178
Make a claim: 0844 561 1732 = Not found alternative number.

PERSONAL ACCIDENT
Make a claim: 0800 051 5175 = Free form landline
Renew/amend: 0800 158 3993 = Free form landline

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