Arriva

Arriva. one of the largest providers of passenger transport in Europe. Our buses and trains provide more than 1.5 billion passenger journeys a year. In 2010, Arriva was acquired by Deutsche Bahn, one of the world’s leading passenger and logistics service providers.

We operate by a set of values and ethics that help us to deliver high quality services to our passengers and transport authority customers. They include: putting the safety of our employees and customers first. having respect for both individuals and the diverse communities we serve, supported by a culture of integrity and honesty.

managing the environmental impact of our operations and encouraging the sustainable development of public transport. recognising that working together and maintaining strong local relationships are fundamental to the delivery of high quality services. anticipating change and identifying better ways to meet our customers’ needs
maintaining a strong commercial focus that delivers long-term value for all our stakeholders.

The following are Geographic Alternative phone numbers available for Arriva:

ARRIVA TRAIN WALES

08456 061 660 = 01709 849413

Ticket reservations: 0870 9000 773 = 01709 849413
Group travel: 0870 900 0767 = 01709 849414
Web sales support: 0870 333 4870 = 01709 849419
Customer relations / Lost Property : 0845 606 1660 = 029 2072 0500

Leaflet IconFor a timetable or leaflet distribution: 0870 900 0772 = 01709 849413
Disabled IconFor assistance for customers with disabilities: 0845 300 3005 = 01709 849413

ARRIVA UK BUS

Arriva Bus – Midlands

Midlands Customer Services: 0870 120 1088 / 0844 800 4411 = 0116 242 3681
Leicester switchboard : 0845 603 1909 = 0116 264 0400

Arriva Bus – North East

North East Customer Services: 0870 120 1088 / 0844 800 4411 = 01582 587023
Liverpool Switchboard: 0870 120 1088 / 0844 800 4411 = 0151 522 2800
Bolton: 0870 120 1088 / 0844 800 4411 = 01204 388125
Speke Bus Depot: 0870 120 1088 / 0844 800 4411 = 0151 282 8400
St. Helens: 0870 120 1088 / 0844 800 4411 = 01744 744444

Arriva Bus – North West

Laird Street Depot, Birkenhead: 0870 120 1088 / 0844 800 4411 = 0151 488 7600

Arriva Bus – Shires & Essex

Customer services: 0870 120 1088 / 0844 800 4411 = 01582 587000

Arriva Bus – Yorkshire
Wakefield Switchboard: 0870 120 1088 / 0844 800 4411 = 01924 231300

REGISTERE OFFICE

Arriva plc
Admiral Way
Doxford International Business Park
Sunderland
SR3 3XP
UK

Tel: 0870 120 1088 / 0844 800 4411 = 0191 520 4000
Fax: 0191 520 4001

E-MAIL

enquiries@arriva.co.uk

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